Most problems we are called about are not fingerprint problems. They are paperwork, pricing or quality problems that surfaced days after an appointment everyone thought had gone fine. These are the three that come up most.
Bring the Affidavit Your Agency Requires
A correct set of cards, properly signed, and then a call several days later — because the agency also required an affidavit the technician had to complete. Ask about it before the appointment, not after.
Why One Provider Quotes $30 and Another $79
Often there is no real difference. A California Live Scan fee is made up of two separate parts, and quotes differ mainly in which parts they include.
What Causes Rejections During Live Scan
Most rejections happen because the images did not meet California DOJ quality standards — not because of anything in the applicant’s history.